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Green Hippo Support
Knowledge Base
Technical Alerts
Technical Alerts
Important hardware, driver, and software updates
Nevis+ Display EDID Feature Highlight
The new Nevis+ system has brought with it a brand new EDID management to...
Rosendahl Mif4 Firmware Update
The new 3.1 firmware update for the Rosendhal Mif4 MIDI timecode interfa...
Windows updates occurring on Nevis+
Some Hippotizer Nevis+ units have been shipped with Windows updates enab...
Updated firmware required to run latest Notch Blocks
If you are experiencing engine crashes, or freezes, when loading newer N...
TIERRA+ NOTCH prerequisite needed
Some of the redistributables required to run Notch on the Hippotizer Tie...
Supported capture cards
VisionSC Range VisionSC-DP2 (2 x DP 1.4) (Only available in 4u/2u chassi...
Action required on BOREAL+ and TAIGA+
YOU MAY NEED TO INSTALL NEW DISPLAY DRIVERS BOREAL+ and TAIGA+ units may...
AMD Radeon Pro on TAIGA+ and BOREAL+
We are always striving to get the most out of our units and we will regu...
4.4.x versions of Hippotizer requires clean install
The 4.4.x version of Hippotizer has a lot of changes in it. You should u...
Upgrade from Hippotizer v4.1.x
There are a couple of differences between 4.1 and 4.2 that make it absol...
V4 KARST w/ RX570 stuttering running @ 30Hz
V4 KARST with RX570 cards running at 30Hz on output will stutter without...