Some Hippotizer Nevis+ units have been shipped with Windows updates enabled.
This may impact start-up behaviour and potentially cause some issues with hardware configuration if the drivers are changed.
If you have a Nevis+ that is prompting you for Windows updates, please contact us by creating a case and we can send you instructions on how to disable this.
You should be prepared to perform the following procedure when you receive the instructions.
- Back up your Hippotizer show information.
- Take the system off-line.
- Restore factory settings using the Green Hippo factory restore.
- While still off-line, apply the fix in the instructions we send you and reboot. Once this is done, you can put the unit back on the network.
- Install the version of Hippotizer required for your show/programming and import your import your show/programming.
- Create a new Rental restore point with these new settings.
Articles in this section
- Nevis+ Display EDID Feature Highlight
- Rosendahl Mif4 Firmware Update
- Windows updates occurring on Nevis+
- Updated firmware required to run latest Notch Blocks
- TIERRA+ NOTCH prerequisite needed
- Supported capture cards
- Action required on BOREAL+ and TAIGA+
- AMD Radeon Pro on TAIGA+ and BOREAL+
- 4.4.x versions of Hippotizer requires clean install
- Upgrade from Hippotizer v4.1.x