Download Hippotizer v4.9.5

Hippotizer v4.9.5 installer direct download
Hippotizer v.4.9.5 User manual
Hippotizer v4.9.5 Release notes
SHAPE 4.9.5 Manual

Features added in 4.9.5

• 8529: Added controls for NDI Audio Routing on layer
• Added Text Engine Source
• Added Video Capture tab information

Functionality Changes In 4.9.5

• 8813: Added Strobe Freeze effect back into software
• 9099: Proxy Media now will generate when setup and importing NotchLC files under the option for “Repack”
• 9114: Added new DMX personalities for Text Engine control
• 9243: Updated DeltaCast driver to 6.36.0
• 9244: Added CustomBoolean type to DMX Personality editor
• 9247: Made Float pin UI wider to better read labels
• 9281: Audio Routing selection is now controllable inside Presets and Timelines
• 9297: Added a NIC selector for Colour Blocks

Fixes in 4.9.5

• 8190: Fixed issues with Snap Start and Snap End showing when layer level is 0
• 8287: Fixed issues with changing clips outside of playable TimeCode showing wrong frames
• 8649: Fixed issues with 16 bit media flashing when played back
• 9008: Fixed issue with Live Capture selection showing wrong input
• 9081: Beatbridge controls can now be added to generator parameters
• 9086: Multicontroller Action mappings work even after target system is restarted
• 9098: StageTechSimotion protocol now works correctly in MultiController
• 9104: Non MX systems should now correctly readout temperatures
• 9115: Images imported as flexres no longer can create a green border
• 9147: Pixelmapper visualization no longer affects all viewports
• 9205: Fixed an issue with Notch Blocks freezing the engine indefinitely
• 9245: Improved loading NotchLC files and should no longer stutter playback of other layers
• 9248: Made Int parameters from Effect Editor work with the float pin controls inside engine
• 9288: Fixed Issues with ASIO Audio outputs sounding unintentionally noisy
• 9289: ColourBlocks work on universes above 20 again
• 9350: Fixed issue with loading clips while synchronized to timecode would not correctly load
• 9366: Audio Routing matrix now correctly remembers channel routing after rebooting
• 9367: Tagus HDMI outputs now have functional status indicators
• 9371: Loading media with audio no longer causes the engine to stutter. *see note below about best practices
• 9375: VideoMapper Morph mode now correctly functions
• 9403: Improved initial show startup times
• 9408: MAnet3 Component no longer crashes the engine when enabled/disabled
• Fixed issue with datapath capture cards not working in previous release 4.9.5.33904

Known issues in 4.9.5

• Text Engine being loaded on a layer can stall engine for 1-2 frames the first time for each layer
• Using the Update pin on Text Engine can stall the engine for 1-2 seconds
• 9605: NDI Audio routing can sometimes not respect the correct channel assignments
• 9583: Layer Names & Colours copy when copying layers
• 9582: FlexRes image can show green line when encoding in lossless
• 9541: HippoSnapper not snapping
• 9518: ScreenWarp Manager UI can stay on the page when navigating to the ZK homescreen
• 9605: NDI Audio routing can sometimes not respect the correct channel assignments
• 9605: NDI Audio routing can sometimes not respect the correct channel assignments
   

• Previous Known Issues listed in 4.9.4 are still present unless otherwise noted in the “Fixes in” section.

Download Current 1.0.1.3

Current is the PC based software used to configure and control Estuary devices 

requires Firmware version 1.0.0.2 (or above)

Download Estuary Firmware 1.0.0.5

Estuary User Manual

CURRENT Release Notes 1.0.1.3

Features added 

• All the things!

Functionality Changes

Fixes

Known issues

• Labels:  
  • Not working yet in Preview/Program Canvases
  • The border around labels in the CS editor is not correctly scaled when Pixel mode is off (they appear very small)
  • Sometimes deleting and undoing a label will result in the label becoming a window.
  • Label windows appear in the canvas audio follow windows and dashboard with a source of s0i0.
• Source Crop
  • Sometimes while in SC editor with the window selected and undo or redoing the SC values might be very large
    • To work-around try undoing again.
• Output Mapper/InputMapper:
  • In the manage output maps dialog the maps text may overlap as it doesn’t yet adjust based on the available size.
• Others:
  • The installer is not optimised, so the installed directory has a lot of additional files that may or may not be required. This will be cleaned up later.
  • Encoder Manager dialog uses tabs and the tab default behaviour changes the selected tab highlight when the mouse of over child items.
  • Application Window title bar is not themed. 

Effect Editor 1.0.0.1981 is currently compatible with 4.9.2.29935 and beyond.

Effects written with with this version of the editor may not be compatible with earlier versions of Hippotizer.

Effect Editor is a tool which can be used to create or modify the effects used in Hippotizer to transform layers, mixes, and viewports. It is a C# editor with a built-in preview window, so the user can see what their effect is doing while coding.

Editor:

4.9.2 Effects editor

Manual:

https://www.manula.com/manuals/green-hippo/effect-editor/topic/general-information

In some circumstances when you plug in an SDI Output Module windows/Hippo will not output a valid SDI signal out of the box and some configuration may be required. Following the steps below will setup the GPU ready for SDI output.

1. In the windows desktop right click and open up the AMD Software PRO Edition
   
2. When it opens navigate to Create then EDID and you will find options like the below, Outputs 1 & 2 on the GPU are the Engine outputs, so one or two of these should then say HDMISDIBRIDGE like number 2 in the picture below.
   
   If 1 or 2 are in Blue not green, it means the EDID is read into the GPU, we recommend removing, letting the GPU read the card and sync correctly. To do this click on the three dots on the top right of the output and select "Remove"
   
   The display may go black and blink a little as windows refreshes it outputs. There should be displays all green or green and grey like the below.
   
   The above shows only 1 engine output attached and 2 x zookeeper outputs, grey means no display connected, green means connected and good.
3. In the top right of the window select the cog wheel then click on Display, along the next options find the display that displays as HDMISDIBRIDGE
   
4. Find the Color Depth settings and select 8 bpc or 10 bpc depending on your requirements
   
5. Find Pixel Format and ensure you have selected YCbCr 4:2:2 Pixel Format
   
6. Once this is set close out of the AMD software, head over to HippoLauncher then the advanced tab and click on Display Settings, find the display number you adjusted in the step above (In this instance Display 3) select it, then scroll down to Display resolution, open it up and ensure one of the following supported resolutions is applied
   
   4096 x 2160
   3840 x 2160
   1920 x 1080
   1280 x 720
   
   Once the correct resolution is selected and applied, navigate to the Advanced display options
   
7. In this window you will see the options to select a refresh rate select the one you wish to run in your system, standard supported refresh rates are
   60 Hz
   59.94 Hz
   50 Hz
   
   It is recommended to run all outputs at the same refresh rate 

If Desktop mode and Active signal mode differ please so Knowledge Base Article called "Windows Scaling- Non NVIDIA GPUs"

In some situations depending on the display attached you can find that the Desktop mode and Active signal mode differ, this is a windows/GPU feature we have no direct control over. It often appears looking like your output is scaled , in the instance below you would get the top left 1920x1080 pixels over the whole 3840x2160 you are sending. In the case of SDI output modules you will get no output.

To check to see if your display is doing this in windows display settings select the display you want to check then scroll down to the Advanced Display menu and select it

In there you will see if the Desktop mode and Active signal mode are different.

Minimize the Display settings, then right click on the desktop, select Show more options then click on NVIDIA Control Panel

Down the left of the panel that pops up you will see a list of options, select the Adjust desktop size and position once in that window select the display that is causing issues. You will see in the scaling it will likely be set to Aspect ratio like the below, select No scaling then click on Apply


 

If you then navigate back to advanced display settings, you should find the Desktop mode and Active signal Mode match

In some situations depending on the display attached you can find that the Desktop mode and Active signal mode differ, this is a windows/GPU feature we have no direct control over. It often appears looking like your output is scaled , in the instance below you would get the top left 1920x1080 pixels over the whole 3840x2160 you are sending. In the case of SDI output modules you will get no output.

To check to see if your display is doing this in windows display settings select the display you want to check then scroll down to the Advanced Display menu and select it

In there you will see if the Desktop mode and Active signal mode are different. If you select the Display adapter properties for Display (4 in this instance)

You will then get a pop-up that looks like the below

Select the List All Modes button and you'll get a list of all the resolutions and refresh rates available

Remember the one that is highlighted, then change the value to a one, select Ok, then Apply and Keep Changes, then revert back to what you actually want, you should then find the Desktop mode and Active signal Mode match

Where can I download Hippotizer?

Click here to get to the Hippotizer downloads

I have a watermarked output, How can I remove the watermark?

A watermarked output is shown when either a PLAY or PREP license is being used, or the Hippotizer license you have is not valid on the current installed version of Hippotizer. If you are using Hippotizer hardware you may need to extend your Software Assurance.

When I start Hippotizer it says 'Software Assurance out of range', Why?

This warning is to notify the user that the license is no longer valid for any releases created after the current date. This will not impact the current installed version of Hippotizer. Read more about your license here.

Where can I find the Hippotizer user manual?

The user manual is found at support.green-hippo.com/manual

How can I create a support ticket?

You can complete the 'Submit a request' form at https://support.green-hippo.com/hc/en-gb/requests/new

What do the different Hippo colours mean?

Green: Hippotizer is running normally

Blue: Media Manager is encoding or syncing media

Yellow: Output manager is configuring, or the media drive has less than 10% capacity free

Red: Hippotizer has an error

Purple: The Hippotizer software is not running.

The Hippotizer software keeps crashing how can I fix this?

Contact the support team immediately and provide them with the debug files packed via the HippoLauncher export debug files feature, found at the bottom of the 'Advanced' tab of HippoLauncher.

How do I use ZooKeeper from remote laptop?

Connect the remote ZooKeeper laptop and Hippotizer server through a network, disabling any network security on the personal laptop. Run the ZooKeeper software. You can now access the Engine hosted on the server via ZooKeeper.

Where is my PLAY license, I did not receive an email?

Check the junk folder before contacting support for another PLAY license key.

Where can I download the Hippotizer stock content?

Contact the support team and they will provide a download link for the Hippotizer stock content.

Where can I find some training or tutorials for the Hippotizer software?

Hippotizer has short videos available on YouTube covering some basic topics and workflows. Complete training options are shown at www.green-hippo.com/support/training/

I would like to update my software, how do I do this?

You can download the latest version of Hippotizer from our Downloads section

Can I install my own copy of Windows on a Hippotizer server?

You can not install any other version of Windows on a Hippotizer server. Doing so is against our licensing agreement and will result in the server requiring an RMA.

Can I put different/my own hardware into my Hippotizer?

We can not support any servers with 3rd party hardware.

Can I increase my media storage?

Media storage size is fixed and varies between the different products in the Hippotizer range. Both the 2RU and 4RU products include 2.5" SSD bay slots in the front of the server.

I can't see my host in ZooKeeper?

Both the Engine Host Manager and ZooKeeper network settings need to be configured to listen to a network adapter within the same network. Read this article to learn how to check network settings.

How can I specify the network adapter for the input DMX data for the DMX2 component?

Select options in the DMX2 UI and you are able to specify a connected network adapter for receiving data.
 

Hardware Replacement and Software assurance (HR/SA):

Hardware Replacement and Software Assurance are two elements of a program introduced by Green Hippo for Hippotizer V4, V4+ and V4+ MK2 Media Servers to support customers and users accessing the latest Hardware and the Software available cost effectively. 

Please use the link below to fill out the Hardware Replacement request form to expedite this process..

Hardware Replacement request form 

PW= GHHRRequest

Hardware Replacement (HR) is a trade-in for new hardware; a customer returns a V4 or V4+ system for a new V4+ MK2 system. In order for a Hardware Replacement to occur your system’s software license and Software Assurance must be transferred from the old hardware to the new.

Software Assurance (SA) determines which software versions will run on specific hardware. Once installed, Hippotizer software will run for the life of the hardware. Software Assurance may be extended through extension licenses. These are per Feature Version, each enabling an additional new software Version (4.6 from 4.5 for example). Improvement releases are included with the parent Feature Release. (4.6.1 is included with 4.6.0).

How does Hardware Replacement (HR) work: 

The local distributor, dealer, or Green Hippo can provide a quotation for HR. As part of the quotation, Green Hippo will direct you to an online form asking details about the system(s) to be Hardware Replaced.

Once the order is complete we will schedule a time to carry out the license transfer.

In most cases we can carry out the replacement onsite remotely; we will need online access to both systems as part of the license transfer process. If online access is not possible or if the old system does not work then it will be required to return the system to a Green Hippo facility for the license transfer to occur. After Hardware Replacement is complete the old system must be returned to Green Hippo in the UK or US.

It is imperative to back up all settings and content before the Hardware Replacement occurs.

Additional Software Assurance can be added at the time of Hardware Replacement if required.

PLEASE NOTE: The minimum Hippotizer version supported by V4+ MK2 hardware is 4.6.3, if your Software Assurance does not allow 4.6.3 to install, an SA extension will be required to Hardware Replace to V4+ MK2.

If you have any questions about this process please do not hesitate to contact us by clicking here.

How does Software Assurance (SA) work 

The local distributor, dealer, or Green Hippo can provide a quotation for SA. As part of the quotation, Green Hippo will direct you to an online form asking details about the system(s) requiring Software Assurance.

Please use the link below to fill out the Software Assurance request form to expedite this process.

Software Assurance request form 

PW= GHSArequest

Once the order is complete, for V4+ and V4+ MK2 systems the Software Assurance extension is delivered as a URL on the invoice. An internet connection is required on your Hippotizer system to apply the SA extension.

If your system is a Hippotizer V4, extending Software Assurance may require the installation of a hardware dongle. Green Hippo will provide the dongle and a remote session to assist with fitting it with your SA order free of charge.

Software Assurance extensions are listed by Feature Version. Adding one feature version will allow the next release to install. For example, if your current SA allows 4.5 to install, adding a single Feature Version will allow 4.6.

If you have any questions about this process please do not hesitate to contact us at support@geen-hippo.com

Click here for additional information

Hippotizer online V4 manual

We strive to ensure this manual is an inclusive guide to all of Hippotizer’s features, though there inevitably will be places in the software that are not fully documented or are being used in a new way. For additional information, Green Hippo maintains a user forum, holds training sessions, webinars, operates telephone and email support, and benefits from a network of knowledgeable distributors and users world-wide: help is never far away.

SHAPE online manual

The User Manual for Green Hippo’s SHAPE application; a complete 3D mapping toolset that integrates seamlessly with Hippotizer V4 media servers. This manual is designed to explain the methodology, work flow and structure of SHAPE, as well as shortcuts to make it all faster and easier.

PLAY quick start

Hippotizer Play is a free to use demonstration and pre-programming tool for Hippotizer V4 Media servers. Whether to learn a new function in the comfort of your own laptop, encode media or program a show with DMX and Visualiser; Play offers a host of opportunities for every level of Hippotizer user.

Register for your free PLAY license here

  Hippotizer V3 manual

Estuary Series MC4 Specification Sheet

Estuary Series MC2 Specification Sheet

Estuary Series MC1 Specification Sheet

MC2 Accessory Specification Sheets

HDMI-4K4IN

HDMI-4K4OUT

3GSDI-4IN

12GSDI-4IN

12GSDI-4OUT

HDMI-2K4IN

HDMI-2K8OUT

HDMI-4K2IN

HYCO MX data sheet

MEUSE MX data sheet

KASAI MX data sheet

TAGUS MX data sheet

TEKA MX data sheet