Green Hippo does not accept product returns: all sales are final. If it becomes necessary to send a Green Hippo product back to us for repair then a Returns Material Authorisation (RMA) must be created and accepted by Green Hippo before dispatching goods to us. On receipt of the product, Green Hippo will determine the Warranty applicability.
When you need a unit repaired we need to discuss or troubleshoot this before we can authorise a return to a repair centre. Please submit a case to get started here. After we help with troubleshooting...
Hippotizer V4 and V4+ hardware carries a warranty against defects in material or workmanship for a period of one (1) year from the initial date of purchase. This limited warranty protects the original...